Tim,   I have been using "The Inspector" software now for over a year. I started a new inspection division here at Cy Cooper Company when I retired from the Farmington Fire Department. I researched all of the available software that was available because the software our company was using was not user friendly and it was very difficult to add or modify the questions.   I located "The Inspector" and your website while searching the internet. I downloaded the demo from your site, and I was sold. We ordered, received, and began using "The Inspector" with very little trouble. I called you on several occasions with what turned out to be minor questions and the support service was exceptional.   When we first started this venture, there were several companies in the Four Corners Area that were doing (sort of) fire protection system inspections. The different AHJs were kind enough to let me look at some of there reports and I was not impressed, Xerox copies with penciled check marks and a minimal number of comments. The other companies have slowly faded by the wayside and the types of systems that we are inspecting seems to be growing every week. Adding new categories, new questions, and new invoicing information has been very simple and not time consuming.   "The Inspector" generates a very professional, complete, and understandable final report that is welcomed by all of the AHJs we deal with. Our customers also comment on the quality of our report. When we do an inspection, we use a lap top computer and a portable printer in our truck. Upon completion of the inspection, we enter the information into the computer and print a final report. We then hand the report to the customer before we leave the premises. These features have helped to make our inspection division a success ( and a small profit) at the end of our first year.   Thank you again for a great product!   Dexter Lewis, CFI Cy Cooper Company Farmington, New Mexico